Withdraw From Your Contract
If you are a consumer and purchased a qualifying service from Open Frame Studios online or otherwise at a distance, you may have a statutory right to withdraw from the contract within 14 days without giving a reason.
Certain legal exceptions may apply depending on the type of service. For full details, please see our Terms & Conditions.
How to withdraw
If a statutory right of withdrawal applies to your booking, you can use the online form below, send us a clear statement at billing@openframestudios.nl, or use the Model Withdrawal Form further down this page.
You do not have to use the Model Withdrawal Form. Any clear statement that identifies your booking and tells us that you wish to withdraw from the contract is sufficient.
If you use the online form, we will send you an electronic acknowledgment after your request is submitted.
Withdraw using this form
Submitting this form is a request to exercise your statutory right of withdrawal where that right applies. It is separate from Open Frame Studios’ standard cancellation and rescheduling policy.
If you only want to cancel or reschedule a class or appointment rather than withdraw from the contract, please use the cancellation options in your booking confirmation or follow our standard cancellation policy
Prefer to use the Model Withdrawal Form Instead?
You may also use the Model Withdrawal Form below. Use of this form is optional. You may exercise an applicable right of withdrawal through the online function above or by another clear statement informing us of your decision to withdraw.
Complete and return this form only if you wish to withdraw from an eligible contract.
Model Withdrawal Form
To:
Open Frame Studios
Gibraltarstraat 74-B
1055 NS Amsterdam
Netherlands
billing@openframestudios.nl
I hereby give notice that I wish to withdraw from my contract for the following service:
Service/class/course: __________________________
Booking or invoice reference: __________________________
Booked on: __________________________
Name of consumer: __________________________
Address of consumer: __________________________
Signature of consumer (only if submitted on paper): __________________________
Date: __________________________